Frequently asked questions

Straightforward answers about professional Christmas light installation, maintenance, service areas, storage, and seasonal planning.

Answers for homeowners and businesses

These questions cover the details customers most often consider before arranging a professional holiday lighting consultation.

What does full-service Christmas lighting include?

The managed service can bring consultation, design, professional installation, in-season maintenance, post-season takedown, and storage together. The final scope is confirmed for your property during the consultation.

Do you create custom holiday lighting designs?

Yes. The consultation is used to discuss the property, areas to highlight, preferred seasonal look, and the type of display that fits your home, business, or community space.

Do you provide maintenance during the season?

The full-service approach includes a clear contact route for lighting or décor issues that need attention while the display is in use.

Do you take the lights down after Christmas?

Yes. Takedown is part of the full-circle service process when it is included in the agreed seasonal service plan.

Can you store the holiday lighting and décor?

Organized storage can be included as part of the managed seasonal service so the display can be prepared for a future season.

Do you serve homes and businesses?

Yes. Christmas Decor Ottawa plans residential holiday lighting, commercial holiday lighting, tree lighting, and larger display projects.

What areas do you serve?

We serve Ottawa, Eastern Ontario, Gatineau and Outaouais. See the cities and neighbourhoods listed on our Areas We Serve page, or contact us to check availability in your community.

Do you serve Gatineau and Quebec communities?

Yes. We serve Gatineau and communities in Outaouais. See Areas We Serve for the community names, or contact us to check availability for your property.

How do I request a consultation?

Use the Request a Quote button and provide your property location, the kind of display you are considering, and any timing preferences.

How does Three-Year Savings work?

Potential savings for a three-season agreement are discussed with the team during a consultation. Request a personalized quote for your property.

Continue planning your display

Explore Christmas Lighting Services, view the Gallery, review Areas We Serve, or learn about Three-Year Savings.

Request a Design Consultation